I got a little to caught up in doing all sorts of nothing that I haven't posted here in almost two months!
Here's my thought for the day though:
It must be a really good business decision to sell warranties that — in the (not-so) rare case that you actually need to use them — require the customer to go through enough of a hassle that they don't bother using it, and just buy something new instead.
How does this relate to me? Well, my bass amp (head) just went gay, and I'm having a wee bit of a problem getting a hold of someone. Plus, their website just oozes consumer confidence ... NOT
Tuesday, March 27, 2007
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